Aetaz is taking the first step toward making airfare reimbursement for air travel between Mexico and the United States easier, according to the company’s chief executive officer.
The U.S. airline said Monday that it would reimburse AirMexico for airfare for people who purchase tickets online, through a system it has been testing since last year.
AirTicket is offering to reimburse Mexico $15 for each $100 of AirMexico ticket sales, which is less than the $20 Mexico charges for each ticket.
That makes AirMexico’s AirTickets program a net win for travelers in the United U.K., said Robert McElroy, Aetax’s senior vice president for global business development.
The airline has been trying to move to a less costly system since it announced last year it would be making airfares reimbursements for travelers from Mexico to the United State.
The system allows travelers to request reimbursement through a phone call to the airline, or to the Mexican government.
AirMexico’s first-ever customer-focused AirTotals program began last fall.
Aetabox said it had about 1.2 million requests in November.
A company spokesman said the first-of-its-kind initiative has been successful.
AETabox and Aetaminet were acquired by Aetaville last year and now operate AirTots.
Air Tots will allow AirMexico customers to make travel payments to Mexico for each AirTotal they purchased, and will cover the cost of any airfare reimbursements, according a statement from Aetayll.
The airline’s Air Totals are a cost-saving measure that it said was meant to cut costs by reducing travel time and increasing capacity.
The AirToll program is designed to help pay for travel, and to ease the burden of air travel on the United Kingdom, said a statement.