I love to travel.
I’m a lover of air travel.
But every time I fly, I’m in danger of losing my passport.
It’s a very real fear for many, and it’s something that, as a German, I can relate to, says Joachim Neumann, the managing director of the Berlin office of aviation travel agency Lufthansa.
It is not the first time I have been in such a situation.
When I was at the airport in Munich in 2013, I lost my passport to a fellow passenger.
The airline had no way of tracking my passport, so I had to take it with me when I landed in Frankfurt, the German capital.
The airline has been offering refunds on tickets for years.
But it’s been a struggle to find any.
The problem is that if I ask for a refund, I don’t know what I’m going to get.
I can’t even get a flight refund.
I don and won’t get one until 2019, when I can start my own business.
That’s why, in 2015, I decided to take matters into my own hands.
I created a website, www.myfranklinair.com, which has now been the go-to destination for ticket requests.
I started the site to provide information about the German airline, but also to show how to get refunds, Neumann says.
The site is a treasure trove of information about German Airlines and the airline’s ticketing services.
The German airline has some serious problems with its website.
A lot of the information on the site, Neuman says, is misleading.
There is no guarantee that the tickets I request are valid.
I have had to use the service of the German Federal Transport Authority (BVG) to get tickets back.
I also have had trouble getting refunds.
When I ask the German authorities to provide me with information about their policies on refunds, they give me a blank response.
It’s not until after I have submitted my request to Luftha that I get a response.
That doesn’t bother Neumann.
He’s not an airline executive.
But he does feel that his company is in a bad position because it has to operate within its budget.
“We need to be able to give refunds,” he says.
In this case, the ticket I requested was valid for a flight to Paris.
But Neumann’s website states that the ticket is invalid.
I checked the German website to see if this was the case, and my ticket is valid.
But the problem is not limited to the ticket request itself.
I’ve been unable to get back any of the money I paid for the ticket.
Neumann explains that the BVG’s refund system doesn’t work.
I get two emails from the B VG, one from the airline and one from Lufa, Neuma says.
Neuman said he doesn’t know if the airline has an online refund service.
If you are in a hurry, you can use the website of a German carrier to get an airline refund.
Neuma also created a German travel guide called BerlinAir, which includes a map and a list of German airlines.
But the guide is not an official guide.
And Neumann is still struggling to get any refunds.
He also says that his airline is having trouble finding flights.
The website for the airline is down for the time being.
And he is still waiting for a ticket from a flight that was cancelled.
I think that the German government should get involved and create a refund system, he says, adding that he hopes that this issue will eventually be solved.