By John P. MillerThe first time I flew the Air Shuttle, I knew I had to book the cheapest flight in the United States.
The flight cost $1,200 a round trip.
I had no idea it was the cheapest.
The first flight I booked for $788.25.
It took me from the Columbus International airport to Columbus-Midtown.
But when I checked my check-in, I found out I had missed my flight.
Instead of a direct flight to Cleveland, I had been redirected to Columbus, Ohio, by a different Air Shuttle.
The company that operated the shuttle was not listed on the passenger list on the company website, but a customer service representative had emailed me the address of the company, Air Shuttle Ohio.
I looked it up.
It was a different company.
A customer service rep had sent me a direct message that had read, “I was just wondering if you would like to book a flight to Columbus.”
I thought it was a prank.
I was a little worried, but I clicked through to the reservation page and waited.
When I got to the booking page, it said, “Please wait to book your reservation.”
I checked the reservation.
No reservations were made.
I did not pay.
I called Air ShuttleOhio.
I wanted to talk to the company’s customer service person, but she said, that the customer service agent was still trying to find out where she could get my number and phone number, and she was on a call.
I asked again, but they said she couldn’t.
I called again, and the customer support person again said that the company would contact me if I called again.
I said I would call them back.
The next time I called, the customer assistance representative was a man in his late 50s who had a full beard and a black T-shirt that read, We’re Not Your Average Customer.
I had not paid for my flight, but there was no way I was going to be able to afford the flight if I didn’t book it, I said.
I felt bad for the guy, who was the only customer service officer I’d talked to in a month.
He told me that he could not cancel the reservation, and that I could try to book another flight.
I figured that the ticket I’d paid for was the ticket to Columbus.
I asked if he could call back.
I thought, This guy can’t cancel.
He called back, but he had no response.
I went to the website again, clicked on the “Reservations” button, and tried again.
It said, Please wait.
I pressed “Yes,” and the reservation was cancelled.
When I went online to check if there was another flight available, I learned that the Air Flight Service, which operated the Columbus-New York-Jersey City flight, was not the only airline flying to Columbus from the same airline.
The Columbus-Montgomery-Newark route was also not the cheapest route.
I checked my flight status, and it said that I had a round-trip ticket from New York to Columbus that would cost $5,567.70.
I checked that I paid $7888.25 when I booked the ticket, and found out that I did.
I booked a second round trip, which took me to Columbus and then to New York.
It cost me $8,079.70, according to the ticket prices on the website.
The customer service representatives said that they could not refund my ticket because the reservation on the first flight was canceled.
The customer service reps also said that because the flight was cancelled, they could no longer give me any service.
They could not give me anything to do, said one customer service specialist.
We couldn’t get a hold of them to try to get me any information about what happened.
They said, You can call us.
They said, I’ll call you back.
We could not get in touch with them.
I emailed Air Shuttle Columbus and Air Shuttle New York and got a reply from the customer relations representative.
The airline said, The reservation was canceled due to a technical issue, and there is no refund available.
We will send a letter to you.
If you are in the area and have the option of flying to New Jersey, Columbus, New York or Newark, please contact us for a refund, according a spokesperson from the airline.
I contacted Air Shuttle Northeast and Air Services, which is owned by Virgin Atlantic.
Virgin Atlantic said that Virgin Atlantic’s flight to Newark was cancelled because the company couldn’t reach the company.
They did not immediately respond to ABC News’ request for comment.
I emailed the other company, Virgin Atlantic Flight Services.
The flight was not canceled.
I booked another flight to New Brunswick, New Jersey.
The booking fee was $1.99, which was the price of the